Comments on: Two days, two vendors http://grumpyreefer.net/2010/04/10/two-days-two-vendors/ Opinionated and most of the time grumpy postings about reef aquariums Thu, 29 Jul 2010 10:53:12 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Johan http://grumpyreefer.net/2010/04/10/two-days-two-vendors/comment-page-1/#comment-528 Johan Tue, 08 Jun 2010 13:48:32 +0000 http://grumpyreefer.net/?p=970#comment-528 Hello, my driver for my 6100 also broke down a couple of weeks ago. I sent Tunze (Europe) a message through their website. It took a while, but yesterday I received a message saying that they will send me a new one free of charge. I bought my streams 2½ years ago so the driver were out of warranty. That's what I call excellent service! Hello,

my driver for my 6100 also broke down a couple of weeks ago. I sent Tunze (Europe) a message through their website. It took a while, but yesterday I received a message saying that they will send me a new one free of charge. I bought my streams 2½ years ago so the driver were out of warranty.
That’s what I call excellent service!

]]> By: ***dani*** http://grumpyreefer.net/2010/04/10/two-days-two-vendors/comment-page-1/#comment-526 ***dani*** Thu, 06 May 2010 18:20:37 +0000 http://grumpyreefer.net/?p=970#comment-526 It's incredible... great ATB! A very close friend of mine has similar problem with two broken tunze... on two... :-/ but Tunze has said to change, free of charge, the two of it :-) It’s incredible… great ATB!

A very close friend of mine has similar problem with two broken tunze… on two… :-/ but Tunze has said to change, free of charge, the two of it :-)

]]> By: ***dani*** http://grumpyreefer.net/2010/04/10/two-days-two-vendors/comment-page-1/#comment-525 ***dani*** Thu, 06 May 2010 18:19:16 +0000 http://grumpyreefer.net/?p=970#comment-525 It's incredible... great ATB! A very close friend of mine has similar problem with two broken tunze... on two... :-/ but Tunze has said to change, free of charge, the two of it :-) It’s incredible… great ATB!

A very close friend of mine has similar problem with two broken tunze… on two… :-/ but Tunze has said to change, free of charge, the two of it :-)

]]> By: Grumpy Old Reefer http://grumpyreefer.net/2010/04/10/two-days-two-vendors/comment-page-1/#comment-522 Grumpy Old Reefer Thu, 15 Apr 2010 13:59:34 +0000 http://grumpyreefer.net/?p=970#comment-522 I also have heard nothing put positive things about Tunze in US. I don't think Roger is to be blamed for these policy changes ;) I also have heard nothing put positive things about Tunze in US. I don’t think Roger is to be blamed for these policy changes ;)

]]> By: psam http://grumpyreefer.net/2010/04/10/two-days-two-vendors/comment-page-1/#comment-518 psam Mon, 12 Apr 2010 17:17:29 +0000 http://grumpyreefer.net/?p=970#comment-518 That's too bad and a bit surprising to me. The US reps for both companies are renowned for their excellent support. I have had nothing but good things to say for Roger (Tunze) and Victor (ATB). Hope Tunze comes through for you. That’s too bad and a bit surprising to me. The US reps for both companies are renowned for their excellent support. I have had nothing but good things to say for Roger (Tunze) and Victor (ATB). Hope Tunze comes through for you.

]]>